Phone: (510) 306-1733             
E-mail: info@welchandrochell.com
Mailing Address:  P.O. Box 27533  
Oakland, CA  94602               

Our Résumé Services

We create résumés that are designed to work for individuals seeking employment in the 21st centurythe type of résumés that must be used to apply for jobs online!  We understand that the days of using one résumé to apply for all jobs is a thing of the past!
We offer one-on-one assistance with your job search by creating:
  • ATS-Ready Résumés
    (Designed to optimize your job search)

  • Résumé Cover Letters
    (To accompany your ATS-ready résumés)

  • Visually Enhanced Résumés
    (For your in-person interview)

  • Thank You Letters
    (To send after your in-person interview)
We also provide:

Advice for keeping your job search organized.


Why?

Because it's important to be able to quickly and easily locate your résumés and letters when they are needed.  It's important to remember that when you are receiving calls from recruiters and hiring managers, you only have one chance to make a good first impression.

Being organized is paramount during your job search!




Frequently Asked Questions:


Question: What is the first step taken by Welch & Rochell Secretarial Support Services to assist me with preparing my resume for my job search?

Answer:  The first step involves a free 30-minute consultation to see what your needs are.

Question:  Is there anything that I should have on hand prior to calling Welch & Rochell Secretarial Support Services for getting assistance with my resume and job search?

Answer:  Yes.  Prior to contacting us, you should have a current copy of your resume on hand so you can send a copy to us electronically via e-mail.

Question:  Why do I need to send Welch and Rochell Secretarial Support Services an electronic copy of my resume?

Answer:  Because we will need to review it in order to conduct the free 30-minute consultation with you by phone.

Question:  What if I do not have a resume and need one created from scratch?

Answer:  If you do not presently have a resume, we can send you a blank form via e-mail for you to complete and forward back to us.  This way, we’ll be able to use this information to conduct the free 30-minute consultation.  We also will be able to use this information to create your resume from scratch if you decide to have us create it for you.

Question:  Will I need anything else besides a resume in order for you to assist me with my job search?

Answer:  Yes.  You also will need to have on hand job descriptions for several positions that you are interested in applying for.

Question:  Why should I gather several job descriptions prior to calling Welch & Rochell Secretarial Support Services for assistance with preparing my resume? 

Answer:  Because applying for jobs online in the 21st century requires tailoring your resume for each position that you want to apply for.  We will need to review the job description(s) in order to know which key words must be added to your resume(s).

Question:  What is the process for sending a payment to Welch & Rochell Secretarial Support Services for resume and job search assistance?

Answer:  Before the actual work begins—following the consultation—you will be asked to pay a deposit which will be 50% of the cost of your selected resume package.  The deposit will cover the cost of the drafts of your resume(s) and cover letter(s) for your review, and also the cost of any consultation time that goes beyond 30 minutes.

Question:  What is the method for receiving an invoice from Welch & Rochell Secretarial Support Services for services rendered, and when is the payment due?

Answer:  You will receive an invoice from us via e-mail following the consultation in order to pay the deposit.  The deposit will be due upon receipt of the invoice.

Because you will be making the payment electronically via PayPal your banking information will be safe, secure and private.  We will not have direct access to your payment information, and you also will not be required to create a PayPal account prior to submitting your payment.  You will merely be going through PayPal in order to submit your payment for our services.  It’s a very convenient payment process.

Question:  How long will it take to receive the drafts of my resume(s) and cover letter(s), and subsequently the final versions?

Answer:  You will need to allow us 5 to 7 days for your resume(s) and cover letter(s) to be finalized.  Your drafts will be sent to you after about 3 days.  Please keep in mind that in order to help you apply for the position(s), we want to do a good job, not a rush job.

Once we have finalized your resume(s) and cover letter(s), you will be sent a 2nd invoice via e-mail in order to make the final payment via PayPal. Then, after we have received the final payment for services rendered, we will send the finalized resume(s) and cover letter(s) to you electronically via e-mail as well.  This way, you will be able to save the documents on your computer to upload and submit with your online application(s).

Question:  What is the final step?

Answer:  After everything is done and we have completed your ATS-ready resume(s) to assist with optimizing your job search, you will go for the position(s) that you have your eye on!  And this time when you do, you will be better equipped to avoid what many people are calling the resume black hole!

Dear Job Seeker:

If you have been spending countless hours and many days, weeks and months on end applying online for jobs that interest you, but you are not hearing from the companies’ recruiters, we want to say this to you.

Do not get discouraged, and do not give up! And most of all, do not start thinking that something must be wrong with your skill set or your experience.  The reason why we are saying this to you is because of this.

In this current day and age of the Internet, and applying for jobs online, what is most likely keeping you from hearing from recruiters is the format and wording of your résumé.  If you are using one single résumé to apply online for all jobs that interest you, your résumé is probably not getting in front of recruiters at all for them to see how talented you are.

So, what does this mean?

It means you still have a chance to make your phone ring so you can hear the voice of a recruiter on the other end of it.  It means you still have a chance to see requests from recruiters appearing in the inbox of your e-mail asking to speak with you by phone and for the best date and time to call you.

And how can this happen?

It can happen by having your résumé changed to the format that most companies’ applicant tracking systems (ATS's) are accustomed to reading.  And, by making sure your résumé will have information in it that the ATS’s will be looking for when your résumé is uploaded into them and scanned by them.

In case you do not already know, before your skills and experience can actually be reviewed by a company’s recruiter 
(a human being), your résumé must first make it through the company's ATS
(a computer system), which is the starting point of the hiring process.  By now, you have most likely seen some of the names of the ATS’s while applying for jobs.  In case you aren't sure if you have, here are some of the names of the ATS’s that companies are using.

Taleo, iCIMS, Kenexa, Kronos, Ceridian and Jobvite are some of them.  And, there are many others.

If you are now beginning to realize that you have seen the names of some of them, and you have been experiencing difficulty getting your résumé to successfully pass through them, and that you need assistance making adjustments to your résumé, let us help you!  We can assist you with making sure that your résumé is
ATS-ready!  Or, as some people like to say, ATS-friendly!

Yes, your job search will still be much like a numbers game as you apply for positions along with others that are also looking for work, but at least if you are ready, it won’t feel as frustrating.

And why is that?

Because you will have made preparations for getting a chance to get your foot through the door!  You will have had things done that will give you a chance to get hired!

If you would like our assistance, simply visit our “contact” page and complete the contact forme-mail us, or give us a call at (510) 306-1733.  This way, we will know that you are ready to optimize your job search!  After you contact us, we can get the ball rolling!

Hope to hear from you soon!


And until then, take care…



                 Home Page   |   About Us   |   Business Services   |   Résumé Services   |   Contact Us